I just read this thread and it got me thinking.

In December 2008 my family and I were to fly LH from SIN-FRA when our flight was cancelled due to a technical issue which meant the aircraft never even arrived. LH (eventually) accommodated us overnight and arranged for us to fly the next day on SQ, and arranged new connecting flights from FRA to our final destination. Which was all just fine. Even so we were delayed 14 hours in Singapore, with small children, not accommodated for over 4 hours, etc etc.

When I returned home I contacted my TA and asked her to enquire about compensation. In the end LH said that the technical problem was an exceptional circumstance and so no compensation was due.

Now, given the ruling referred to here, have things changed? Can I restate my claim?

I would say I already know the answer (ie re-contact my TA), but I do have some questions:

First, has anyone been able to retrospectively claim compensation in such a case? (of note, we were 8 pax)

Second, given this is almost certainly not the right place to ask this question, can someone point me to a better
forum?

Thanks!