Originally Posted by
bdraco
I am afraid you might be on time something here.. nail.. head.
If you are concerned about service quality just stay at the Sheraton, you will not be disappointed. That being said I still plan on staying at the Westin as I like some of the amenities better (ie Spa, Dining). That is really the crux of the problem. The service lapses are not enough to prevent me from coming back; They just enough to be inconvenienced.
I believe you can stay at the Sheraton (less money, nicer rooms, quieter, better elite recognition, better service) and stroll over to the Westin for dining and spa treatments - the best of both worlds.