Originally Posted by Thomas Hudson

For many years, I got "free" Crown Room access being a Plat. There were less rooms in ATL and they were at times crowded. I am talking back to the 90s here. When Delta got in $ trouble, they closed down rooms in places like BHM and started to charge PLats for membership. They were still pretty crowded at times.

It seems about that time, all of a sudden, anyone with a CC could get in... it came accross as less exclusive and certainly less about a spot for road warriors...

When Diamond came around, I got in "free" again.

Frankly, it started out as an exclusive place for Delta's best customers. Now, it is not.... but it is what it is and I like that they are spending $ on them and making them nicer.

At the end of the day, I hope Delta remembers their roots here and how the Crown Room concept was a big part of how they built loyalty among their core Biz travellers....