Originally Posted by
Stranger
How long ago was that? It currently seems that gate agents no longer have much latitude to help their friends anymore.
(Could have been high level AC executives. But I would think in more recent times they would be smart enough not to let themselves indulge in this either.)
Yes, it was a few years ago but once bitten twice shy.
It was the way how AC handled it that upset me to this day.
Learnt from it and started a work around plan to avoid similar situation for myself. Worked well. However, buying Latitude on international routes to secure an instant upgrade is something of the past now with the cheap Z fare on AC and freqently even cheaper discount business class fares on other airlines.