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Old Apr 10, 2011 | 7:39 am
  #19  
hoskm01
 
Join Date: Nov 2010
Programs: Many
Posts: 76
Originally Posted by MostlyAir
Ok. Just have to step in a little bit here to bring down some expectations with the new site and ruin some rumors.

First of all, with the new site, and with the amount of time that is given to work on it there won't be many changes to major functionality, like introducing the ability to modify your seat assignment. That would take a lot of time and resources which an airline like Frontier doesn't have. Also, we wouldn't call it a "new" site, its considered to be more of a "refresh" to the homepage and a couple of other things. Most of the changes were on the homepage which will look totally different.

Second, the "refresh" went live on the date it was supposed to...on plan. But was only broadcast to a certain percentage of visitors, so there are people out there that have used the new homepage and seen the new look. Right now it's down now and we're looking at the information we collected. We're just doing some live testing. We don't want to release a new look to 100% of the population right away. That's how you get slaughtered. We're trying to do this the right way.

As for the wifi, I don't think there are any issues with installing the wifi or the wifi in the general. I think it has more to do with other people cutting in line. I'll do my best for you guys to see what kind of announcement or things that I would be able to say in relation to that. We definitely need to improve on the bad news communication front to help with expectation.

Also, I think I saw something about painting planes in this thread. I believe a couple of things relate to this, limited fleet, limited money and not knowing if the plane is going to be sold soon, these situations make it hard to paint planes or know if they should paint them. I would love it if they all got painted before summer. Especially with some of those spares floating around. I also would love to see a E35 get painted. The E90s were moving pretty fast through at one point where we had about 5 painted in a month?

http://www.flickr.com/photos/40168621@N07/5503558262/
http://www.flickr.com/photos/planes/5526964390/
http://www.flickr.com/photos/rrichard38/5455761163/
http://www.flickr.com/photos/twinflight/5526328633/
http://www.flickr.com/photos/twinflight/5551145069/

That's most of what I have to say, hope I didn't spill anyone's coffee.

J
Good to hear some news from the "inside." Thanks.

I've got to say, the wifi thing is losing Frontier business, at least from me... I've begrudgingly flown about 20k miles on USAir this year as they are non-stop (I'm based in PHX) and have wi-fi. Being able to work on the plane makes all the difference flying cross country. Laying over in Denver is no biggie to me on F9, and well worth it for the comfort and care, but the wifi has got to get there!
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