Originally Posted by
emcampbe
Since this is FT, it's worth pointing out the issue from a miles perspective.
If the traveler is trying to earn miles, and the name on the ticket and the name on the account don't match, no miles will be given.
well if name doesnt match, customer service can 'force' it in if the name is close enough upon visual human inspection. or you can provide documentation of name change for retro credit.