FlyerTalk Forums - View Single Post - No Diamond amenity at Hyatt PIT
Thread: No Diamond amenity at Hyatt PIT
View Single Post
Old Apr 9, 2011 | 6:15 pm
  #4  
ldsant
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,664
After staying there over 25 nights last year I stopped staying there. They are VERY un-customer focused imo. The GM is never around, doesn't return calls until months after a stay and nobody really cares about the customer at this property imo. The only positive thing that can be said for this property is the location. It sure is nice to be able to just walk into a property after getting off the plane!

The Hyatt Place is a much better place to stay imo if you want a Hyatt stay in PIT.
ldsant is offline  
Reply