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Old Apr 9, 2011 | 6:14 pm
  #106  
Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
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Originally Posted by Allvest
Andrew. Please clarify the waitlist priority as to SE,E guest if same
Nominee of SE and E, both in the initial process and at the gate
As per what I posted earlier:

Customers on the airport WL are upgraded according to their individual status. Before we start a debate on this - we can't win either way on this one, for example - if there's 1 seat left and we let the non status customer clear along with the status pax, the status pax next on the list will feel unfairly treated that the 1 seat remaining went to someone who personally has no status; so the 'fairer' way to do this is to sort the list according to everyone's own individual status for any leftover J seats.

(And not sure why you're 'annoyed' with me above... I didn't really read all of this thread yet as many are just discussions among you guys on the program. You can't expect me to be reading every single posts and get 'annoyed' at me when I don't reply right away)
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