FlyerTalk Forums - View Single Post - 'Baggage Excellence' Campaign: carry on rules check/enforcement [feedback]
Thread: 'Baggage Excellence' Campaign: carry on rules check/enforcement [feedback]
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Old Apr 9, 2011, 4:01 pm
  #70  
AHN
 
Join Date: Apr 2009
Location: BGO
Programs: SK EBG
Posts: 645
Originally Posted by mamb0
In the past three month I have spoken to many FA, purser, PA and 4 station manager. Nobody is happy with NEK and the hand baggage thing. They are apologetic from the get go and encourage to complain.

It really is annoying.
Interesting. Are they saying the same about the seats and catering, or just the hand baggage?
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