Originally Posted by 777 global mile hound

Greetings
No shame in not being a newbie here
It's been years since I have done a booking on PL
That said it's been my experience and that of many others I hear from that Hyatt Hotels are typically very customer friendly to Diamond members when booking on third party and opaque booking sites like
Hyatt remains the most fair and consistent program to offer benefits through the years of all major programs
In my own perception upgrades can be a bit more challenging if looking for a
suite upgrade however they are very good typically offering all other Diamond perks.The one exception to that would be earning stay credit ,miles and or points for your stay
The good news is welcome amenity points can be earned and any points earned on eligible charges posted to your room during your stay
Thanks for the question