Originally Posted by
GJS - yow
I can't believe AC would do this! In the cert days, I had seen people who had booked upgrades and had them come through, only to show up at the gate without a cert, or more often, with the wrong colour cert. There was never any doubt - they would be bumped to the back (economy) but they were not asked to pay an additional fare.
Is refusing a cleared upgrade request covered in the eUpgrade T&Cs?
Just to clarify (hopefully last time
) - this has ALWAYS been the policy. If you choose to downgrade prior to departure, you would have to be rebooked in your original booking class; if such booking class is no longer available, you will be booked in the next available one hence the fare difference. If you choose to downgrade at the gate, it would be a simple seat change back to Y since all the transactions at the gate are not based on booking class (just like even if it's R0, all available J seats are made available at the gate for upgrades). Obviously your original seat won't be guaranteed and it'll most likely be gone. This topic has just never came up on FT as I don't recall more than maybe 1 or 2 posts here in the past 10 years where one of you have chosen to downgrade prior to departure date after the upgrade is confirmed; now that the policy is put in writing, some of you think it's new when in fact it's not.