Originally Posted by
jokers
Fair enough. I should add this is the second error, where I've had received a similar error email in the past and was told the same apology.
I'm not saying you're not right. I agree with your point and understand your frustration. My point is - that clearly there's an error either in the way it's being marketed or the response you received.
At least your not standing at reception with a bigger row in front of you .....