Originally Posted by
Bob'sYourUncle
The government is reimbursing you, not the retailer. If the retailer would give you a discount, they'd still have to pay VAT to the government on the discounted amount. Plus you have to *export* the goods to receive the refund, which is why you need customs certification.
Wrong. It is a company taking care of that for a fee. You can deal with the retailer yourself.