Originally Posted by
dingo
Assuming I'd like to have gotten cash, what should I have done and when? Asked for cash instead of the welcome amenity the day after check in?
When you realized the next day they didn't offer the plat amenity go down to front desk, tell them, and say you'd like the plat guarantee $$. They may say oh sorry, we can get you gift or points now. Say thank you but no. I'll take the (fill in the blank on the $$ amount depending on the property). A lot of properties will ante it up w/o a hassle. Some won't, but just rinse & repeat on what you've said.
Cheers.