Originally Posted by
Points Scrounger
I'm curious as to to whether you would've said anything - I chose not to as it was only for one night and a cheap, advance purchase rate.
As a Diamond, I was given lounge access ... and a room with two single beds (which I did not realize until opening the door). The place did not seem especially busy...
If the place wasn't busy, I would have asked politely if there was
anything else available. It looks like you were deliberately given one of the least desirable rooms, possibly as "punishment" for paying the cheapest advance purchase rate. But as a practical matter, "room selected at check-in" to me means maybe you get a king, maybe two queens. I never quack about getting two queens as that's the bed size I sleep on at home anyway -- but I would try to improve from a single bed, especially if Diamond.