<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Jills:
Hmmmmm.
Well,48 hours and no response or acknowledgement of any kind. Go figure. I'm not asking for backflips here. Just a note acknowledging receipt would be a nice gesture. Of course, in a perfect world, they'll let my $$ out of jail to come home where it belongs.
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Your receipt is the file number that Hotel Customer Service would have given you when the file was opened. If you don't hear from the hotel within the time frame stated, call Hotel Customer Service back and reference that file number.
Still got my fingers crossed for something to happen before that, however.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]