FlyerTalk Forums - View Single Post - Westin Palace Milan - extra credit card charges
Old Feb 16, 2004 | 7:17 pm
  #5  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I know the response sounds rather vague, but I understand the hesitancy to be any more optimistic when things aren't 100% in your control.

Other than that, across the board, our hotels usually close inquiries like this in less than three days.

Best of luck on sooner than later.

Sincerely,

William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

[email protected]
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