Originally Posted by
dcpatti
Normally they do not, but it never hurts to ask. With all things customer service (in all industries, not just airline travel), knowing what you want before you ask will increase your chances of getting it. But I must admit I am a little confused; in the original post it sounds like you were delayed overnight as you mention missing an evening with your family, so would a day pass have been really all that useful?
I was delayed several hours by the missed connection.
The aggravation on my part is not driven by the length of the delay, but more by the time of day that it occurred. By missing the 5pm hour flight I missed seeing the family before my kid went to bed. With him heading out the door to school this morning it basically meant that I missed a full day with him. April's been the busiest travel month for me in a long time, and missing an extra day is a really big deal to me right now. (He is going to DC with his Mom on Sunday for over a week, so missing him for a day is super critical right now.)