<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by welookgood.com:
Oh, I thought maybe the person came back from vacation to get his take</font>
He did. He says, "If you don't get your smoking or bedding preferences on a paid stay, call Hotel Customer Service to report it." Which, is what I have said all along.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]