FlyerTalk Forums - View Single Post - Diamond Upgrade Woes - How to best work Diamond
Old Apr 6, 2011 | 12:03 pm
  #23  
jamesteroh
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Originally Posted by cordelli
Is that really a benefit? You can guaranty a reservation at a hotel, but I did not think you were guarantied the specific type of room.
That what I thought also. At one time some properties would have your room type as non-smoking guaranteed but all the current reservatoins I have say in the email something to the effect that my preference have been forwarded to the hotel but are based on availability.

I feel that smoking preference should be guaranteed at the time of the booking.
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