FlyerTalk Forums - View Single Post - Last Minute Travel Starwood rates
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Old Feb 8, 2004 | 2:05 pm
  #2  
pgalore
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I just checked out Last Minute Travel, and unfortunately the rate in my per diem required AAA membership.

However, when I called the hotel directly, and told the front desk clerk that I would cancel my reservation at Hilton if he could match the rate, this smart and nice man said he would "make it so".

It's so nice to see that some people understand the value of good customer service!