FlyerTalk Forums - View Single Post - Golds: No longer allowed lounge guest in economy - UPDATE: ACCESS RESTORED
Old Apr 6, 2011 | 9:16 am
  #26  
CalFlyer
20 Years on Site
 
Join Date: Nov 2000
Posts: 1,944
Originally Posted by metzgerburschi
It is a big issue and tackling the problem from wrong end. There are not that many Gold members on Economy flights coming along with a guest into the lounge.

I hope many other Gold members would read this and I urge them to reply immediately to Skywards through the contact form on skywards website.

I wrote this today morning:
Dear Skywards-Team,

as a frequent traveler on Emirates I have experienced already a few times that a Skywards Member who earns all his points to achieve Gold on Economy flights is not that much valued to Emirates. It seems that the management of emirates is ignoring the fact, that I have to make about 20 return trips between europe and DXB per year to keep the Gold membership whilst on business class just 4 are enough. Well, for sure I do pay even more for all my trips than the 4 on business class.
Once you have tried already to show Economy-Class-Gold-Members that they are not as much valued as other frequent travelers by trying to exempt us from using the lounge in Terminal 3 DXB. Well, at least this time you have noticed by all the feedback that this wouldn't be fair at all.

Yet again, you are showing us that we are not welcome to be Gold Members when we achieve it with Economy-Flights.
This kind of solution development for arisen issues the Skywards-Management shows once again, points directly again to the fact, the Economy Travelers are not welcome in the Skywards Program.
Why don't you just ban Economy Trips from earning Skyward Tier Miles? This would solve your "problem" once and for all.

On my part I can assure you, as soon as there is any other airline offering a flight on the same trip I have to make, I will choose the other one and experience real frequent traveler service!

Best regards,
GV


Please complain back as many as possible, than we can avoid it like back this time when they tried to exempt gold members from using the lounge in Terminal 3 in DXB airport.

I fly via DXB about 20 times a year. Many times alone but sometimes with my wife or a colleague from the company who usually not gold members. Now I can't go to the lounge myself anymore when traveling with them as they would have to wait outside.
Good psychotherapy, but it won't change anything. And in 3 months time nobody will really remember the change.

EK has a strong product, and after some disgruntlement people will flock back to EK. Case in point: Lufthansa "stole" 600000 miles from me by devaluing their FFP, I boycotted them for a short while, and now I am back.
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