Originally Posted by
lhuynh
My parents are flying F from US to FRA and then on to CDG. If they arrive in C and then need to go to A, does Lufthansa help them with that transfer or are they on their own getting to A?
Normally passengers will be on their own getting to A but you can request assistance in advance.
If they are elderly and/or have limited mobility (C gates are a long way from anything) you can request LH's
Care Service which is free of charge.
Or you may like to request
LH Guide Service. There is a charge but you may decide it's worth paying €75 for a Guide Service in their own language if you would like your parents to have
the most memorable experience possible.