Being a total noob with CO upgrades I'm also curious if there is anything award ticket pax can do to help their odds of scoring the EUA (Check in early, split PNRs, etc.) ala UA.

I've got EWR-FLL award flights coming up with a non-status companion on the same PNR later this month. Also curious about how you use the pda site to track waitlists (apologies for the rookie questions ).