Originally Posted by donlind

I applaud the OP for pushing this issue through the media and with DL management.

Despite achieving MM status, I left Delta a year ago because of the ridiculous problems I had using award miles, especially for travel to SE Asia.

If they actually do fix the search function and improve availability of reasonably priced award tickets, I'll be back. But after hearing empty promises for three years that things will change for the better, I'm not holding my breath.