FlyerTalk Forums - View Single Post - Hotel responsibility for noisy children
View Single Post
Old Jan 30, 2004 | 7:50 am
  #1  
venk
All eyes on you!
20 Years on Site
 
Join Date: Dec 2001
Posts: 5,948
Hotel responsibility for noisy children

I don't know if hotels have some guidelines or policies on accommodating people traveling with babies or small children. As much as I empathize with people traveling that way, the children do have the potential to disturb neighbors especially in hotels that have no sound-proofing whatsoever and you are trying to catch some sleep between arriving late and a morning meeting.

Last night I checked into the Sheraton Gateway at ATL after 10PM and walked into the room to hear a baby crying continuously from the next room. The rooms had a connecting door with what appeared to be plenty of space at the bottom of the door for the sound to come through so it was not even muffled.

Not wanting to spend the night potentially awake (no guarantee when the child may stop and restart crying), I asked for a different room. Got a room butting the elevator shaft and across from the lounge which was fine at night but come very eary morning, it was unbearable with continuous clicking, whooshing noises and a transformer like hum and banging doors and loud chatter from the people entering and exiting the lounge starting at 6AM.

Without getting into a fight between people who travel with children and people who don't, would it be too much to ask the hotel to:

1. Place people traveling with children in a separate section of the floor.
2. Not put them in rooms with extremely poor sound barriers (especially with a bad connecting door)
3. Not put platinums on business travel next to a room with small children or right next to elevator shafts?

Would you personally consider this a SOL type of situation or would you expect the hotel to better accommodate?
venk is offline