Small trip report, for 3-night stay
Overall: great property & service, no-brainer that I would be back here next time in Valencia
Key positive:
- Plat recognition (OK, didn't get the jacuzzi room, but very nice upgrade from cheap rate nonetheless - very large corner room, defined as junior suite, and great layout as far as I'm concerned). Silly maybe, but actually FIRST time in over 7y Plat that offered late check-out spontaneously during check-in (and couldn't use it this time due to flight, but anyways)
- Staff - extremely friendly & helpful, and always someone available (to the point where I'd almost say they are a bit over-staffed ... not complaining there however !)
- Breakfast comped as Plat (only had it once, some heavy nights resulted in not even meeting 11am)
- Only had food at the bar/resto, not the full/formal restaurant, but quick, friendly service & good quality
Key 'negative' (read: nitty-picking :-))
- number of soap bars ... got by as was alone in the end, but from original 2-person booking would have been a bit meagre
- not so much for myself as very easy breakfast person (some basics and I'm happy), but overall choice at breakfast was a bit less than I would have thought for hotel this level. Compensated by Nespresso, a couple of really special offerings (not sure what I ate, but it tasted great), and again extremely good service/staff :-)
Other notes:
- referring to other posters, location is maybe a bit a-typical (just outside the centre), but suited me fine - Valencia is great city for just walking around anyways
- ... and now hoping that they counter my latest experiences with Spain hotels re points posting difficulties ;-)