FlyerTalk Forums - View Single Post - e-mail booking confirmation shows zero *point balance
Old Jan 29, 2004 | 10:28 pm
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Sydfly
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Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG Diamond (20 years SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
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e-mail booking confirmation shows zero *point balance

As noone else has mentioned this, I assume it's a problem with only my SPG account. Whenever I made a booking in 2004 (using points or regular revenue stay) I received an e-mail from SPG with the confirmation, but my current point balance always shows as "0". If I used points it also shows the rate as "0" points. As much as I like the rate side of the error, I don't really like the current point balance error as you might understand . It looks like this at the end of the e-mail:

Beginning StarpointsSM** 0
StarpointsSM Used for Award 0
Adjusted StarpointsSM 0

Now, if some of you get the same error maybe the SPG webgurus could fix that in the future as they might not even be aware of that mistake.

No big deal, but I just thought it could be fixed if it appears to be a general problem.
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