<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Starwood Lurker:
SpaceBass, I have it on good authority that the Sheraton Madison Hotel has already upgraded your room at their hotel from a standard room to an executive room.
Please let me know if that isn't the case when you arrive.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected] </font>
Wow, now that is what I call customer service! Haning out on the web boards and asisting those in need...
I'm looking forward to my stay, and I'll keep you posted.
Thanks again to everyone for the info!