Originally Posted by
stevens397
Yes, you were horribly wronged. The absolutely worst part was the cavalier attitude that almost every single representative displayed - hard to believe no one was willing to listen and act as if you had something worth listening to.
Exactly. As a top elite member the OP was due the courtesy of having someone take his/her concern seriously. Maybe the Lurkers could look into this/have someone listen to the recordings.
But you did make one mistake. You posted on FlyerTalk hoping that people would listen, understand and help. What you got was the usual BS and attitude. "Deal with it" "Move on" "What do you expect"
Some posts where in fact helpful, but given that Platinum status is the holy grail for most in this forum, I was surprised about many of the responses.
Your instincts are right on. They screwed up and truly have still not apologized in any way to acknowledge the time you had to spend on vacation righting their wrong. You've got at least one fan here.
Make that two
