FlyerTalk Forums - View Single Post - Disillusioned with eupgrade program
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Old Apr 3, 2011 | 7:43 pm
  #55  
jarusoba
15 Years on Site
 
Join Date: May 2007
Location: YYZ, but my heart is in Asia
Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt
Posts: 4,395
Originally Posted by Lllahim

I am really pleased with the outcome of this post. It appears that most agree that an "automatic" window based system can work. There is, however, considerable variance regarding how upgrades will be awarded under the system. I am off to Vienna via London this evening. When I return, I will summarise the opinions expressed, including negative ones, and send them to Craig Landry. Hopefully, those opinions will help inform decisions on way forward.
What do you mean by most?

I am one who opposes this idea.

If you want automation, set an alarm clock to do it, or ask/pay someone to do it for you. Or write a script to do it.

Originally Posted by Stranger
I would argue that most more savvy flyers here would end up losing under such a system. Surely for every person here who knows to call in/request an upgrade at the right window, there are ten more clueless frequent flyers who leave it to their secretary or TA, or only request at the gate, or are unaware of the window.

Automatic upgrades would go a long way toward levelling the field which is to the disadvantage of the more knowledgeable/more proactive among us.
This is the main reason I'm opposed to this automatic upgrade idea.
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