Originally Posted by Guava

I don't mean to be cynical but this is the 3rd date given to a member on the phone today. I was given April 1st, someone else was given April 7th and now, you, next Monday, i.e. April 4th. I can't help but , not at you but going back to my earlier point re: the well known HH customer service on the phone. They can't be all right. Either they really plan to roll it out on April 7th or they aren't. And if so, the next Monday thing you are given just sounds like another typical excuse from someone who has little clue what's going on, therefore just ask the customer to call back later and throw the problem to someone else because chances are, you won't land on the same agent.

Until this thing is officially released, I think any answer we are given over the phone should be taken with a grain of salt. The only thing we know for certain is that there are three types of new awards coming and the approximate cost for the new Point & Money award for each hotel category.