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Thread: Possible tip when missing future reservations
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Old Apr 3, 2011 | 5:22 am
  #2  
mke9499
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
Originally Posted by knope2001
Since the FF accounts were combined and moved over to the F9 system, I've had several times when upcoming trips were not in my profile. As it turns out, it matters how I log on.

I had a Midwest FF number 098765432
I has a Frontier FF number 12345678910

So...for anyone who used to have a Midwest FF number and may be missing upcoming trips, try logging onto the Frontier website using the Midwest number with leading zeros to make your FF number eleven digits. Or if you used to have a F9 and a YX number, try logging in with the "retried" FF number.

This explains why my upcoming trips have been showing up hit-and-miss since October. Never caused an issue with miles posting, but it's nice to know how to find missing upcoming trip records.

098765432

00098765432

12345678910
Good detective work, knope; thanks for the tip.

BTW, your FF account numbers are so easy to remember.
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