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Old Mar 31, 11, 8:29 am
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 1MM, AA Plat
Posts: 10,163
Originally Posted by Statguy View Post
On my most recent flight to London I was given an "express pass" to use the LHR express lane at customs by the FA. I think they gave it to me because I am Gold (it looked like they were checking my name off the list when they gave it to me). However, I had flown to LHR twice in the past two months (as Gold) and never received the express pass.

Is the LHR express pass for customs a brand new feature for Sky Priority members?
It is called FastTrack - all pax in J receive them. I had this happen once last fall when traveling in Y and have not seen it happen again since.
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