Originally Posted by
falawa
The recognition I did get was a 630am call on a Saturday morning (un-ordered) to tell me what the weather for the day would be.
This has never happened to me. Come to think of it, wake up calls are almost 100% automated. Their system must have been screwed up. You should let them know. You care to mention the property name?
Originally Posted by
falawa
Hyatt, the prev week had the concierge call me and thank me for staying, how they appreciated my business and to come back soon. Weekend Lounge was open, and just a total feeling of gratefulness.
I guess Hyatt treated you much better. If I were you, I'd take my business to where people appreciate me.
Originally Posted by
falawa
Plat number in my profile, I think it is just how Marrirot is.... Not enough to never stay there, but just looking for a barometer of feelings from others.
Sorry, you had a bad experience. This is NOT how Marriott is. I know, I spent plenty of nights with them. Do you care to mention the name of the property so that can compare experience? Anyway, you get one barometer.