Originally Posted by
signothetimes53
The very fact that I complained at all could have been enough to get her fired. No guest who calls in a complaint or problem to management can know with any certainty the consequences of that call. By your implied standards, I should just be quiet and never bring problems to the attention of management, just because somebody is "down the food chain", in your words, and works very hard.
If the hotel were to have already fired her, should they have told you so or kept that as internal information?
And "an attempt to do the work in the time allotted by the hotel" that results in the destruction of a guest's personal property is the very definition of carelessness.
The point is that when hotels cut the amount of time allotted for each room, they force the housekeeper into an inability to be as careful. I certainly don't know if that's an issue at this hotel.