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Old Mar 29, 2011 | 2:30 pm
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weirdlyndon
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Join Date: Mar 2010
Location: NYC
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Posts: 2,389
Originally Posted by Mary Louise
Hello,

I contacted customer service via the web. I got an email stating that I should hear back from them in 10 days. Is this the typical resonse time?

Thank you

ML
Sadly, yes...and right now 10 days is still unlikely. I just got a response for an email sent 15 days ago.
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