FlyerTalk Forums - View Single Post - Miles for testers [MFU posting issues]
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Old Mar 29, 2011 | 7:20 am
  #6  
matthandy
 
Join Date: Jul 2008
Location: Kent, UK
Programs: BA Gold, SPG Platinum, Marriott Platinum, Hilton Diamond
Posts: 3,809
Originally Posted by cosminm
sunrisegirl, I have no problem with making phone calls. But how many phone calls regarding the same issue BA needs in order to take some action.
There are others here that complained about this situation. Why not just fix it and move on.
It should take just one call.

If you work in IT you will know that things are a) never that simple, b) sometimes go wrong despite endless testing, c) the fixes are prioritised which could mean that the BA managers have decided to spend time and effort on more pressing issues.

If you begrudge making the phone call to BA ask them to compensate you for it
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