Originally Posted by
emeraldtx
Lots of work for something that shouldn't be, that was my point!
Not too terrible if you use a spreadsheet.
Originally Posted by
emeraldtx
Plus, no listing of expiring credits.
You only need to put that data into your spreadsheet one time.
Import it from the files you saved pre-transition. Oops, sorry, forgot you didn't know RR 2.0 was coming on 01-March.
In February someone reported that RR customer relations sent them a printout of all their existing awards. You could request a printout (or better yet, an Email) of the detailed credit info you should have saved pre-transition. Use that to get the spreadsheet started. If you link the new spreadsheet to your existing flight / funds tracking spreadsheet, you could even create a nice projection of your anticipated balance at all future transaction dates.
BTW…I suspect that the data conversion that took place in the wee hours of the morning on 01-Mar was a whole lot more involved than most people imagine. I have a hunch that the old system used home-spun data formats rather than, say "cutting edge"
technology like a SQL database. (That would explain, for example, why it was a huge problem to show flights booked outside MySouthwest in your list of itineraries.) Restoring the old functionality, therefore, is not just a case of reloading the old programs; they would have to be rewritten from scratch. Not gonna happen for this limited shelf-life functionality.
Don't complain too loudly, lest the response be "We'll be happy to rescind your eligibility for transitional rolling qualification."