FlyerTalk Forums - View Single Post - Where Are My Old RR Credits?
View Single Post
Old Mar 28, 2011 | 4:34 pm
  #76  
texashoser
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Mar 2011
Posts: 1,838
Originally Posted by emeraldtx
Yep... you're missing something, and so are they!

I have 70+ credits toward my companion pass. The ONLY credits that show up on the 'expiring credits' section are the 12 credits that are waiting to be topped-off for my last old-reward ticket (all these credits were earned right before the RR2.0 switch). The other 50+ are nowhere to be found. I know none of them will roll off before July, but unfortunately that's all I know.
Yes, you are correct. I wasn't paying enough attention.

But... You *can* still see all your old flights going back a year. Click 'My Travel', then 'Past Trips', then off to the side of past trips, click view all.

That will give you a sense of all the active flight credits you have. The problem is that this doesn't show any promotional points you earned on those flights nor any credits from hotels or rental cars.

What happens if you call the customer care line? Can they tell you how many you have?
texashoser is offline