FlyerTalk Forums - View Single Post - Unpleasant experience from IAH to LGA
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Old Mar 28, 2011 | 2:41 pm
  #21  
gawhite411
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Join Date: Mar 2006
Location: Manhattan
Programs: CO Plat, SPG Gold
Posts: 1,468
Originally Posted by sbm12
  1. Pay with a real form of payment.
  2. Confirm that you actually have a ticket issued in advance of getting to the airport.

Two very simple steps that would have saved you a lot of tsuris.
I'm sorry but what do you mean "pay with a real form of payment". PayPal is a real form of payment and is offered by CO's website. If CO IT can't handle effecting the transactions properly, then CO needs to remove the option from the website. But blaming the customer is unacceptable.
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