A friend of mine had an Air Canada baggage "experience" on Dec. 18th. This is what he had to say:

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Air Canada sucks - why I am still willing to fly them after about a 100% f**ked-trip rating is beyond me. I missed my connection from here to Chicago due entirely to Air Canada's phenomenal incompetence. It took over a half an hour for them to transfer the luggage from the Rapidair flight from Montréal to the U.S. recheck. So there about two hundred people were, waiting for their luggage. It took me thirty seconds to walk from my arrival gate to the recheck area. Thirty-five ****ing minutes! About half the people there, arriving and departing on a dozen different flights, missed their connections, including me. I missed it by the slimmest of margins, after getting precleared by the U.S. customs and immigration very quickly. It was incredibly annoying and the options for rebooking sucked. I could either make Dad wait an hour and a half in Pittsburgh or wait for three hours myself, so that's what I'll do. I don;t know what I'm going to do; I'll be stuck in the baggage claim and without food. F**king ... holes. Thirty-five minutes to unload a shuttle flight! Say what you will about our U.S. airlines, Air Canada really never fails to impress with its total ineptitude. And it's getting worse.