Originally Posted by
motytrah
Asian carriers tend to be much more proactive, in particular in the terms of baggage and logistics. My experience with JL is they know the bag didn't make it by the time you get to baggage claim and they are looking for you.
To be completely fair, I have to say that a few years ago I was flying NWA:
MSN-DTW-YOW-DTW-AMS-onward (MR -- don't ask).
Anyway, MSN-DTW was delayed, making my connection at YOW (different tickets) a quick one since I was supposed to be on the same aircraft turning around (you have to clear customs and immigration at YOW before you can board). We made it, but our bags didn't. By the time that I reached DTW, I had two voicemails stating that my bags had not made the flight, but that they would be on the next one out and on to AMS from there. ^