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Thread: 24hour Courtesy Cancel with No Penalty if Booked with Orbitz?
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Old Mar 25, 2011 | 9:23 am
  #11  
Dieuwer
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Join Date: Aug 2005
Location: BOS
Posts: 15,027
Originally Posted by dieuwer2
How do I change a flight if "Change this flight" is greyed-out???
Called B6 and the CSR said I cannot change/cancel the flight online because I bought the ticket via a travel agent.
So, I called my travel agent and he indeed could cancel the itinerary for a small nominal fee. The TA said that because the change was within the 24 hours purchase window, I was not required to pay the B6 $100 change/cancellation fee.

Conclusion: do not book online at jetblue.com if you are not 100% sure. Use a travel agent or 3rd party website (Orbitz, etc.) instead if you wanna save the $100 fee. The $100 is too high in relation to the extra points you get by booking on jetblue.com
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