Thanks for the trip report, vigneron. If it were me, I would report your experiences at this hotel - especially with the PA Nazi - to Hotel Customer Service. Maybe the management will administer a much-needed attitude adjustment when they hear about it?
1-800-328-6242 or email at
[email protected].
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]