<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by AA_SPG_Fan:
...Call SPG .. they should take care of this ...</font>
Please don't call SPG. Starwood Preferred Guest is the frequent stay program. They can do nothing about a billing/rate issue. If you call SPG, they will only transfer you to Hotel Customer Service.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]