FlyerTalk Forums - View Single Post - Can confirmed hotel rate be changed by hotel?
Old Nov 14, 2003 | 11:10 pm
  #11  
AA_SPG_Fan
 
Join Date: Mar 2002
Location: SFO
Programs: HYATT-Nothingness; Starwood-Nothingness; AA-Nothingness
Posts: 566
Yes .. this sounds illegal.

I checked into a *wood last year (unnamed) and was told the rate went up because I had put in my request an upgrade (like I usually do only for special occasions/leisure trips). Being a Plat, I am often given this upgrade gratis but was stunned that they were insisting the upgrade was a +$100 increase in rate. I called SPG Plat line and they squared it away immediately and said the hotel was in error. Call SPG .. they should take care of this ...
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