Flight/Origin-Destination: AC982 & AC983 YYZ-MBJ-YYZ
Date: March 13 & March 20, 2011
Cabin: Y
Status: SE

Pre departure
Was check in quick and efficient? Yes in both locations
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes @ YYZ// N/A @ MBJ
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes @ YYZ / (Margaritaville @ MBJ!)
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A - on time
Was the IFE activated on the ground? Yes but on both occasions shut off and reset prior to departure.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 30 minutes approx.
How was the quality of the meal/Onboard cafe? Wrap & sandwiches good; Flatbread pizza - not that great.
Did the cabin crew offer water regularly throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Yes!!

Overall experience/any other comments

Thanks to IKK - six reward tix in Y on a completely full flight!

Note to self - give plenty of time to check in at MBJ in the future. AC was very fast but the emigration and security lines were insanely slow. We got there at 12:15 for a 2pm flight and were one of the last to check in. Still made it in time for a Red Stripe at Margaritaville prior to boarding though