FlyerTalk Forums - View Single Post - Op-Ups: Strategies and reading the tea leaves in advance
Old Mar 23, 2011 | 6:32 pm
  #9  
BenA
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Originally Posted by adeleswart
As soon as the gate opens, I'll volunteer and find out whether the open J seats result in op-ups or in rebooking+voucher - either would be fine by me, thank you very much - and report back.



How did the bump go?
Flight was extremely oversold, actually; both another FT'er and I were used as a volunteer and rebooked on a later KLM flight to our destination, and it by no means looked like we were the only ones.

Even accounting for us, I'm pretty sure they didn't get enough volunteers and actually had to involuntarily deny boarding to several passengers; I was fortunate that my travel plans were flexible and that I was willing to arrive late at my destination so was happy to help.

The gate agents for that flight deserve a ton of credit for handling the situation professionally; the confluence of issues they had to handle made it look like one of the hardest dispatches I've ever seen for a flight.

Given the loads I posted earlier, I was surprised to see the way the flight actually turned out in the end. Just goes to reinforce that neither seat map nor bucket availability are good indicators of the true nature of a flight's loads.

-Ben
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