(Sorry for long post)
I'm glad to read (most of) the previous posts- (why oh why did I forget to check FT?????????)
After hearing this past weekend that both the Venetian and Palazzo were "becoming Intercontinental-allied properties), I switched our mid-May reservations from THEhotel to the Venetian (originally booked through 3rd-party- Vegas.com- to use Costco gift certificates). After doing so, was told by ICH to call Venetian and attach Amb number to reservation.
When I called them, and requested was put on hold for 4- 5 minutes. Agent said that they would cetainly attach the number but that there were no Ambassador provileges. And said she had checked with management to make sure this was accurate.
So, I called Ambassador help-line and was told that benefits were indeed forthcoming and that this must be a communication/ training issue for the Venetian.
I rec'd email this morning from ICH: "We would like to inform you that this matter has been forwarded to the managers of the Ambassador program, in order to confirm if the Ambassador benefits should apply on your reservation at the The Venetian. Rest assured that you will be updated accordingly regarding this matter."
Wha....?